Passport Photo Rejection: Common Mistakes and Solutions

You’ve planned your trip, checked every box, and submitted your passport application, only to find out your passport photo got rejected. It's a frustrating setback, especially when time is tight and travel plans are on the line. One tiny detail just caused a major delay.

Why does something as simple as a photo feel so complicated? Between government size specs, background rules, and expression guidelines, it's easy to get tripped up, and even easier to lose time fixing it.

This article covers the most common reasons passport photos are rejected, how to fix them fast, and the easiest way to get passport-ready photos without the hassle.

5 Most Common Reasons for Passport Photo Rejection

Passport photos must meet strict guidelines set by the U.S. Department of State. In this section, we’ll go through the most frequent reasons photos are rejected and how to avoid each one.

1.  Incorrect Size or Head Position

Your photo must follow very specific size and proportion rules:

• Final photo size must be exactly 2 x 2 inches (51 x 51 mm).

• Your head should measure between 1 inch and 1 3/8 inches from the bottom of the chin to the top of the head.

• The photo must be properly centered and cropped; too much zoom or too far out leads to automatic rejection.

2. Poor Lighting or Shadows

Lighting can make or break a passport photo:

• No shadows on the face or background.

• Avoid overhead lighting that casts shadows under the eyes or nose.

• Uneven lighting can distort facial features and trigger rejections.

3. Unacceptable Background

The background must be:

• Plain white or off-white, no patterns, colors, or textures.

• Free from any shadows or objects.

• Slightly cream or yellow walls may look okay to you, but they get flagged by automated checks.

4. Wrong Facial Expression or Eye Contact

The Department of State requires a neutral and straightforward expression:

• No smiling, frowning, or raised eyebrows.

• Both eyes must be open, with a direct gaze at the camera.

• A tilted head, turned face, or even a slight squint can lead to rejection.

5. Unapproved Accessories or Clothing

Certain items are not allowed, unless specifically exempt:

• Glasses have been banned in passport photos since 2016 (even prescription ones).

• No hats, headphones, hairbands, or anything that covers the face or hairline.

• Religious headwear is allowed, but:

  • Must not obscure any part of the face.

  • Requires a signed statement confirming it is worn daily for religious reasons.

Got a Rejection? Here's What to Do Next

A rejected passport photo doesn’t mean you have to start over, but timing and accuracy are now even more important. This section explains how to respond, fix the issue, and avoid a repeat rejection.

Step 1: Review the Rejection Letter

If your photo gets denied, you'll receive a letter from the U.S. Department of State explaining what went wrong. It will often mention issues like incorrect size, bad lighting, or visible shadows. Read the notice carefully. It tells you exactly what needs to be corrected.

Step 2: Retake Your Photo

You have three ways to fix the issue:

• Take a new photo yourself: This is the most common method people try, but it's risky unless you’re very familiar with passport photo standards.

• Visit a general photo shop: Shipping stores may offer photo services, but compliance isn’t guaranteed.

Need it done right the first time? Get My Passports offers expert-taken, government-compliant photos for passports, visas, and citizenship, ready in minutes and accepted worldwide. Call us at (708) 360-7277 today, or book an appointment directly.

Step 3: Resubmit Your Corrected Photo

Once your new photo is ready, you'll need to:

• Include the original rejection notice.

• Submit your updated photo within 90 days of the rejection date.

• Make sure it's attached to your original passport application.

If you miss the 90-day window, your application is canceled, and you'll need to start over and repay the government fees. That delay can cost both time and money, especially if you're planning to travel soon.

Why Use Get My Passports for Your Photo and Application?

Source: Get My Passports

When it comes to official documents, even a tiny mistake can cause major delays. At Get My Passports in Chicago, we make sure your photo meets every requirement, so your application doesn’t get held up by preventable issues. Here’s how we handle it for you:

1. Expert Precision, Every Time

With advanced photo technology and trained staff on-site, we make sure your passport, visa, or ID photo meets the exact size, background, and quality standards, so you never have to guess or start over.

2. Fast, Hassle-Free Service

Get your photos taken, printed, and ready to go in minutes. No waiting around, no second tries. Just compliant photos, on the first shot.

3. Global Standards, Local Convenience

We handle photo requirements for:

• U.S. Passports

• Canadian, British, and European passports

• Residency and citizenship photos for countries worldwide

• Visa applications with specific country guidelines

4. Optimized for Official Use

Whether it's a passport, visa, green card, or citizenship photo, our service is designed to meet strict government standards, saving you time and avoiding costly rejections.

Need to Get Your Passport? Check Out Our Expedited Passport Processing Costs

Passport applications come with required government fees, and if you’re in a hurry, expedited services can make a big difference. This section breaks down exactly what you’ll pay, how timing affects the price, and what’s included when you work with Get My Passports in Chicago.

Note: 

• Government fee includes $130 for the application, $60 for expedited handling, and $21.36 for secure delivery by the U.S. Department of State.

• No hidden charges, what you see is what you pay.

• If you need a new photo taken, we offer the following options:

1. Passport Photos – U.S. (2" x 2") printed or any digital: $20

2. Passport Photos – Non-standard printed: $35

These timelines refer to processing time once your application is submitted to the U.S. passport agency. Our team ensures everything is complete, correctly submitted, and hand-delivered when required to help you meet your deadline.

Conclusion 

Getting your passport photo rejected can feel like a major setback, but it doesn’t have to derail your plans. From sizing mistakes to shadows and expression issues, we've covered the most common reasons photos get denied and what to do if it happens. Whether you need help correcting a passport photo rejected or want to avoid the problem altogether, Get My Passports in Chicago is here to help. 

Source: Get My Passports Photos

Here's what you can expect when you choose us:

• 5-star rating on Google Maps

• Fast processing in just 3-5 business days

• Personalized support with thorough paperwork

• 30-minute expert consultations

• Live status updates

• Hand delivery to the passport agency

• Secure passport pick-up from the agency

Don't let a rejected photo slow you down. We'll help you get back on track. Call us at (708) 360-7277 today, or book an appointment directly.